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CopyThatHQ
Dispatch software where your techs never install an app.
Launched on Sep 21, 2026
MakerTPTravis Preudhomme
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2 upvotes
Product Overview
CopyThatHQ is dispatch and scheduling software built for small field-service shops running 2–10 trucks. It keeps job details on a dispatch board and sends technicians the job by SMS from the shop’s dispatch number—without requiring an app, login, or provisioned seat.
Instead of relying on a group text, teams drag job cards onto a tech’s column and the next job dispatches automatically as technicians reply OTW, HERE, and DONE. CopyThatHQ also preserves searchable customer and job history and supports spreadsheet import and CSV export, so shops can keep their existing workflows while improving routing coordination.
Key features
- Realtime dispatch board with drag-to-assign job cards
- SMS tech workflow on one shop dispatch number (OTW / HERE / DONE)
- No app, no login, no download—technicians only need a phone that can receive texts
- Searchable customer and job history tied to job notes
- Job types with saved defaults to standardize common work
- Spreadsheet import plus CSV export for jobs and history
How CopyThatHQ works
- 1
Create your dispatch board
Start your board and add jobs by typing them in or importing the spreadsheet you already use.
- 2
Assign jobs via drag-and-drop
Drag each job card onto a technician’s column to send the job, address, and notes by SMS from the shop’s dispatch number.
- 3
Update status through replies
Have technicians reply OTW, HERE, or DONE; anything else they text becomes a note tied to the customer’s job history and the next job dispatches automatically.
Use cases
- A 5-truck plumbing shop replaces a group text where job details get buried, using CopyThat’s board to assign jobs and have technicians reply OTW/HERE/DONE to keep dispatch current.
- A contractor team that already maintains schedules in a spreadsheet imports jobs into CopyThat, drags cards onto tech columns, and exports updated job data as CSV when needed.
- A shop with mixed coverage (roof, crawlspace, low signal) avoids smartphone requirements by letting technicians respond by SMS without app installs or account provisioning.
Who is it for?
CopyThatHQ is designed for small field-service operations—typically 2–10 trucks—that need dispatch coordination without app-based technician onboarding. It fits shop owners and dispatchers who want a single board and text-driven workflow while keeping customer and job notes organized.