Plaudit
Turn happy customers into new reviews — automatically
Product Overview
Plaudit helps small businesses and freelancers collect more reviews by sending review requests automatically after each job. Instead of relying on a manual “ask,” Plaudit triggers SMS or email outreach on a consistent schedule so happy customers get prompted at the right time.
The service connects to tools businesses already use, supports review request templates, and lets teams manage customer contacts (including CSV import). Plaudit is designed for straightforward setup and ongoing review collection, with compliant outreach and support for review platforms.
Key features
- Automated SMS + email review requests sent after each job
- Smart reminders so review requests go out consistently
- Branded message templates for review request emails and SMS
- Add customer contacts manually or import a CSV of emails and phone numbers
- Accounting + CRM triggers to send requests based on job activity
- Review platform support to help collect reviews without extra chasing
How Plaudit works
- 1
Connect review request links
Set up the review request destinations and connect the tools used to track jobs.
- 2
Add contacts for each customer
Import customer emails/phone numbers via CSV or enter them in the dashboard.
- 3
Run automated requests in background
Choose timing and templates so Plaudit sends review requests and reminders automatically after each job.
Use cases
- A local service business wants more Google reviews but forgets to ask after appointments; Plaudit sends a quick SMS or email after each job so requests happen on schedule.
- A freelancer managing multiple clients keeps a contacts list in one place; Plaudit lets them import customer emails/phone numbers and automatically send review requests using a customized template.
- A small business already tracks invoices and jobs in accounting/CRM tools; Plaudit uses accounting + CRM triggers to send review requests when relevant job events occur.
Who is it for?
Plaudit is built for small businesses and freelancers who want a consistent flow of customer reviews without adding a manual task after every job. It’s especially useful for teams coordinating review requests across SMS and email.